English (US)
Frequently Asked Questions
What are your fitness center hours?
Our fitness center is open 24-hours.
What kind of appliances and features do the kitchens have?
Our renovated apartment units offer stainless steel appliances, including a refrigerator, stove, oven, microwave, and dishwasher.
Do you offer valet trash service?
Yes, we have Valet Trash Services.
What is your rental criteria?
Applicants must present one form of government issued photo identification for all persons aged 18 years and older that will be living in the apartment. All applicants must have a combined monthly income no less than 3 times the rental rate. Rental History, Credit Check, and Criminal History will be checked prior to leasing.
This list is not exhaustive. Please contact the leasing team for a full list of rental criteria.
What is your occupancy criteria?
Unit occupancy shall not exceed 2 persons per bedroom plus 1 additional person in the apartment. Children younger than 24 months of age are not considered occupants in determining occupancy limitations.
Are apartments internet/cable ready?
Spectrum services our area. We have a rep that will take care of you.
Do the apartments have air conditioning?
Yes, all apartments have air conditioning.
What type of flooring do the apartments have?
Our renovated apartment units offer wood plank vinyl flooring.
Is there a bathtub or just a shower?
Apartments feature a space-saving tub/shower combo.
Do apartments have dishwashers?
Yes.
Does the apartment come with a microwave?
Yes.
Are washers and dryers available?
Yes, each apartment comes with a full-sized washer & dryer.
What is your Pet Policy? Do you have pet amenities?
Rise Heather Ridge is a pet-friendly community! We have a community dog park and walking paths. Max dog weight accepted is 80 pounds. Limit 2 pets per household. Restricted breeds include: Akita, Belgian Malinois, Cane Corso, German Shepard, Doberman, American Bull Dog, Pit Bull, Staffordshire Terrier, Rottweiler, Chow, Great Dane, Mastiff, or Wolf Hybrid.
What is your parking policy?
One assigned car port spot per apartment; uncovered spots available to everyone.
What are the hours for the fitness center?
Our fitness center is open 24-hours.
What are the hours for the pool? Is it open seasonally?
Our pool is open year-round.
What are the hours for the pool? Is it open seasonally?
Our pool is open year-round.
How do I get my packages?
We offer a package service at our community.
Are BBQ grills available?
Yes, we have multiple BBQ grills located throughout our community.
Do you offer valet trash service and/or recycling?
Yes, we have Valet Trash services.
Are apartments internet/cable ready? Is there a separate charge? How do I set it up?
Spectrum services our area. We have a rep that will take care of you.
What schools are in the area?
We are surrounded by multiple schools, including Dwight D. Eisenhower Elementary School, Larson Elementary School, and only a short drive away from University of Texas at Arlington.
How far is it to the nearest airport or train station?
We are located 7.5 miles from Dallas Fort Worth International Airport.
Are you near any transportation routes? Which ones?
We are conveniently located right off of the Texas State Highway 360 and Interstate 30.
What leasing options are available?
We offer 6-12 month leases.
Do you offer individual leases & co-living?
We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.